Brighton & Hove Albion Foundation Soccer Schools

FAQ's

Registration

Why do I need to register?

All participants must register on the booking site to book an activity with Brighton & Hove Albion Foundation. This ensures that we have the correct contact details, parental permissions, and medical information to ensure the safety for participants.

Can both boys and girls attend?

Most of our sessions are mixed, however the activity booking description will state if it is a specific boys or girls only session.

Will I get a booking confirmation email?

Once you have completed the booking, you will receive a booking confirmation within 24 hours. If you do not receive this, please check your junk mail in case it has been blocked.

Account

How do I change my password?

Please choose the option ‘forgotten password’ you will then receive an email with instructions to change your password.

How do I use my e-wallet credit?

If you have any credit on your account, when you reach the last stage of the booking process you will be given an option to “use wallet balance”. This will appear as a blue box at the bottom of the page before payment is confirmed. Click on this blue box and you will see the credit amount you have. You can then choose to use all, or part of, the credit in your account against the cost of the session you are booking.

Will I get a refund if the session is cancelled?

If the school cancel an after-school club, there will be no refund available.
If session is cancelled due to bad weather, we will issue e-wallet credit.
If sessions are cancelled due to government restrictions that are outside of our control we will seek to provide suitable alternative provision (i.e. virtual sessions) to ensure a continuity of delivery.

Can I cancel a session after I have booked it?

If you are unable to attend a session, that is not a problem – we realise that there will be times when players cannot attend. However, as per our Terms & Conditions, we are unable to refund or credit for individual sessions missed.

Can I get a refund/credit if I need to cancel a booking/session?

As per our Terms & Conditions, we do not issue refunds unless we cancel a course. In the event of an injury where three or more sessions are missed or going to be missed, we will issue you with a Credit Note which can be redeemable against any Foundation course. A medical certificate may be required and you will need to contact us prior to or during the course to inform us. Failure to do so will result in a Credit Note not being issued.

The session

What does my child need to bring?

For after school clubs and football pathway sessions, children will need to bring suitable footwear, suitable football clothing (weather dependent) and plenty to drink. In addition children will need to bring a packed lunch. All items of jewellery (necklaces, rings, bracelets, earrings, leather bands, rubber bands, etc.) must be removed. Using tape to cover jewellery is not permitted.

Can my child bring a mobile phone?

If participants need to bring mobile phones to sessions, these must remain in their bags at all times, if these are persistently used during the session the participant will be asked to sit out of a portion of the session. We do not allow any other devices to be brought to our sessions. BHAFC Foundation take no responsibility for lost, stolen or broken personal property. Exceptions (for instance for medical reasons) must be discussed with the head coach prior to the session beginning.

What footwear does my child need to wear?

Each session will state what type of surface you child will be playing on. The majority of our sessions will require either football moulds (no metal studs) or trainers.

Does my child need to wear Brighton & Hove Albion or Brighton & Hove Albion Foundation kit?

No, they do not need to have the Brighton & Hove Albion or Brighton & Hove Albion Foundation training kit.

What happens if there is bad weather?

Every effort is made for sessions to go ahead unless there are extreme weather conditions. Therefore, please ensure the participant has the appropriate clothing for the session.

How will I know if the sessions is cancelled or postponed?

In the first instance, we will send an email to notify you of the cancellation or the postponement to the session at the earliest possible point.

What if my child is no longer able to attend the session?

If your child is no longer able to attend, please
contact: soccerschools@bhafcfoundation.org.uk to let us know.

Who do I need to contact if I am running late or there is a change of pick up?

Please contact the office on 01273 878277 and we will be able to notify the coaches at the session.

Can parents stay and watch?

We advise parents not to stay and watch and ask you to drop your child off five minutes before the session and collect at the end.

How will I know if the course is full?

If a course is full it will show as red on the booking page and will give you an option to be added to the waiting list.

Is there a waiting list?

If the course is full, there will be an option to enter your details onto our waiting list. If spaces become available, we will contact you.

Can I make a partial booking?

Some courses have the option to make a partial booking, where this is possible it will show the session dates available to book.

What is the player pathway?

Please email your child’s details to development@bhafcfoundation.org.uk. The team will then be able to advise the suitable session for your child.

How do I go about getting my child a trial at one of your pathway centres?

The player pathway within Brighton & Hove Albion Foundation is the player development route in which we use to develop aspiring footballers, both make and female.

What to bring

At Brighton & Hove Albion Foundation Soccer Schools, we want your child to get the most out their experience with us. We strongly recommend that your child brings the following items. If your child arrives at the venue without the compulsory items (marked *) we regret that they will not be permitted to take part and full payment will still be taken.

Appropriate footwear*

We recommend football boots (studs or moulds), Astroturf trainers or trainers. For information on the turf at specific venues, please click here.

Packed Lunch

Depending on the length of your child's course, a healthy lunch is important for your child to maintain good energy levels. Skill Development and Player Progression groups will have a 1 hour break for lunch. All groups will also break for a snack mid-morning.

Shin Pads*

Shin pads are compulsory for each child. Without shin pads, your child will not be able to take part. If your child does not currently own shin pads, you can purchase shin pads from our Club shop or online store.

Water

We cannot guarantee regular access to water at some venues, therefore it is important to ensure that your child stays well hydrated by providing plenty of water for the day.

Goalkeepers Gloves

If your child is a goalkeeper, or is booked on to a goalkeeping course, then it is compulsory to bring goalkeeping gloves. We will not be able to provide these at our courses.

Sun Cream

We recommend that you provide your child with sun cream, particularly during summer courses, as participants may be out in the sun for a few hours each day.

Safeguarding

Brighton & Hove Albion Foundation Soccer Schools is committed to the wellbeing and safety of all children and young people who are under the Club's care or utilising the Club's facilities. It is the duty of all adults working at the Club to safeguard the welfare of children and young people by creating an environment that protects them from harm.

The aims of Brighton & Hove Albion Foundation Soccer Schools's Safeguarding Children Policy are to:

Safeguard all children and young people who interact with the Club.
Demonstrate best practice in the area of Safeguarding children.
Positively reflect and promote the Club Values (Pioneers, Confident Custodians, Action Orientated, Open & Inclusive and Service Excellence) in regard to safeguarding children.
Develop a positive and pro-active welfare programme to enable all children and young people to participate in an enjoyable and safe environment.
Encourage parents and other members of the child or young person's family to be involved in a positive relationship with the Club.
Ensure that coaches, parents and other adults who come in contact with children and young people provide good role models of behaviour.
Promote high ethical standards throughout the Club.

CBrighton & Hove Albion Foundation FC's full safeguarding policy is available upon request from soccerschools@bhafcfoundation.org.uk.

For any safeguarding questions, please contact safeguarding@bhafcfoundation.org.uk.

Terms & Conditions

1. About these Terms

1.1. These are the terms and conditions (together with our Privacy Policy, Terms and Conditions of Website Use and the Consent Form) (“Terms”) on which Brighton & Hove Albion Foundation Football Club Foundation, “we”, “us”, “our”, provide daily and weekly football courses for children of all ages and abilities (“Courses”) listed on https://bhafcfoundation.org.uk/ (“Website”) to the parent or guardian of the child who will participate in the Course (“you”).

1.2. These Terms will apply to any order in respect of which you have received an order confirmation described in clause 2.2 below (“Contract”). Please read these Terms carefully and make sure that you understand them before ordering any Course from our Website. Please note that before placing an order you will be asked to agree to these Terms.

1.3. If you refuse to accept these Terms, you will not be able to order any Course from our Website.

1.4. We reserve the right to change these Terms from time to time, and shall notify you of such changes if they materially affect your rights. You should print a copy of these Terms for future reference.

2. Order placement and acceptance

2.1. You must place the order for your chosen Course no later than 5.00pm on the day prior to the start of the applicable Course. You may place an order for a Course by completing the order process on the Website. If you have more than one child who you wish to attend a particular Course, you must place one order for each child.

2.2. After you place an order and your payment has been cleared, you will receive an email from us acknowledging that we have received your order. However, this does not mean that your order has been accepted. We will confirm our acceptance of your order by sending an email to you that confirms that the Course you ordered has been accepted (“Order Confirmation”) and a Contract has been formed.

2.3. If we are unable to provide you with a particular Course, for example because that Course is no longer available, we will inform you of this by email and we will not process your order. If you have already paid for the Course, we will contact you to refund you the full amount or provide you with an alternate Course as soon as reasonably possible.

2.4. From time to time we may offer tickets to Brighton & Hove Albion Foundation matches in connection with orders for Courses. Any such match tickets advertised in connection with Course bookings are subject to availability and date change. Only Contracts for 5 day Courses made before 3.00pm on the last working day of the week before the start of the relevant Course are eligible for such tickets. We do not guarantee the provision or availability of any ticket. Tickets will be allocated on a “first come first served” basis and may be allocated in restricted view and/or uncovered seating. The match selection shall be at our sole discretion. We reserve the right to cancel or revoke any Brighton & Hove Albion Foundation ticket if you cancel the Contract.

3. Cancellations, amendments and refunds

3.1. You have a right to cancel or amend a Contract, for example by changing the date or location of a Course, at any time until 5pm on the working day prior to the commencement of the Course. To cancel or amend a Contract, please contact us by sending an email to soccerschools@bhafcfoundation.org.uk or call us on 01273 878277 to tell us.

3.2. If you cancel a Contract in accordance with clause 3.1 above, we will either offer you a place on similar Course or a full refund of the price you paid for the Course, at our discretion. Your cancellation will be effective from the date you sent us the email or called us.

3.3. If you wish to amend a Contract in accordance with clause 3.1 above we will try to meet your requests by offering you a place on similar Course, subject to availability and at our discretion. If there are no similar courses available we may offer you a refund or credit of the price you paid for the Course.

3.4. Any refund or credit shall be issued less any administration fee and at the discretion of one of our senior managers only and any promise or inference of a refund or credit, given by any other member of our staff or Brighton & Hove Albion Foundation staff, may not be honoured.

3.5. We reserve the right to cancel a Course due to unforeseen circumstances and events outside of our control, including but not limited to exceptional weather or staff sickness, at any time prior to the commencement of a Course or during a Course. In the event of such cancellation or postponement we may, at our discretion, offer you a refund or credit, part refund, voucher or a place on a similar Course.

3.6. We will process any refund we issue as soon as possible and we will pay you the refund in the same way that you made payment, unless otherwise agreed.

4. Price and Payment

4.1. You shall pay the price of the Course to us on placing your order.

4.2. You can pay using a valid debit card or credit card on the Website. Your card details may be passed to an external payment provider for processing.

4.3. You can pay us with cash on the day of the course by cash at certain venues but such payments may be subject to an additional charge.

4.4. The prices for the Course are as quoted on the Website from time to time, unless there is an error. We will contact you if we discover that there is an error.

4.5. Prices include VAT (where applicable) at the applicable current rate chargeable in the UK for the time being. If the rate of VAT changes before you pay we will adjust the VAT accordingly at the time when you made your order.

4.6. Discounts and refunds are not issued via the Website. Please contact one of our senior managers to use a discount by sending an email to soccerschools@bhafcfoundation.org.uk or calling us on 0870 442 5432.

5. Attending the Course

5.1. You must complete full Consent Information in respect of each child that will attend a Course, which sets out any medical conditions and emergency contact information. Only the child named in the Order and on the Consent Form may attend the Course. We may refuse admittance to the Course if a Consent Form is incomplete or missing.

5.2. In exceptional circumstances, we reserve the right to refuse a child admission to, or eject a child from, any venue and/or Course.

5.3. You must ensure that the child behaves appropriately whilst on the Course. We reserve the right to exclude any child who is aggressive, putting others at danger, bullying, smoking, under the influence of any illegal substance or alcohol.

5.4. You understand that the Course requires a moderate level of fitness and accept that there is a risk of physical injury during the Course as with all sporting activities.

5.5. You and the child should arrive 15 minutes before the scheduled start time on the first day of the Course. You must bring the Order Confirmation email with you.

5.6. You should not allow children to bring items of value (including mobile phones, jewellery and cameras) to the Course.

5.7. You must ensure each child has enough food and refreshments for the duration of their attendance on the Course.

5.8. You shall ensure that all children must wear shin pads and appropriate clothing for football games and prevailing weather conditions and also have suitable clothing with them should the weather change. Shin pads and clothing should be well-fitting, in a suitable state of repair and fit for purpose. You should provide your child with a towel in case of wet weather. Failure to adhere to this clause 5.8 may result in the child not being able to attend that session of the Course.

5.9. You have a right to attend the venue where the Course is being held to supervise your child with the exception of courses run at the Brighton & Hove Albion Foundation Training Ground. You may not film or take photographs of the Course without our prior written consent.

5.10. You, or another authorised adult (as stated in the Consent Form), shall pick up your child at the end of each day. A child may only make their own way home if a letter of authority from their parent or guardian who is designated as their emergency contact is shown to and approved by a member of staff at the beginning that day of the Course.

6. Warranties

6.1.You hereby confirm that:

6.1.1. you are over 18 years old and have legal capacity to enter into the Contract and are the parent or authorised guardian of the child who will attend the Course;

6.1.2. all information you provide to us, including in respect of your child, is true and accurate;

6.1.3. your child does not have any medical conditions (including pregnancy) which are not disclosed in the Consent Form;

6.1.4. you are responsible for the actions of your child whilst on the Course;

6.1.5. you are responsible for your activities on the Website (financially or otherwise), including any use of your user name and password; and

6.1.6. you will make use of the security devices that we offer on the Website and you will keep any passwords secret.

7. Our liability to you

7.1. We do not exclude or limit in any way our liability for:

7.1.1. death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors;

7.1.2. fraud or fraudulent misrepresentation;

7.1.3. breach of the terms implied by sections 2, 3, 4 and 5 of the Supply of Goods and Services Act 1982; and

7.1.4. any other liability that cannot be excluded by law.

7.2. If we fail to comply with these Terms, we are responsible for direct loss or damage you or the child suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

7.3. We only supply the Course for domestic and private use. We have no liability to you or the child for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7.4. Subject to clause 7.1 and to the extent permissible by law, we shall not be liable for any loss, damage or injury to you, to any child or to any property belonging to you or any child in relation to any Course, resulting from any cause whatsoever.

8. Data protection and your privacy

8.1. We only use your personal information to administer the Course and otherwise in accordance our Privacy Policy and your personal data preferences as indicated in the order process. For details, please see and take time to read our Privacy Policy.

8.2. You consent to us holding and processing all “personal data” and “sensitive personal data” that relates to you and your child, which you provide to us in the order process and will provide to us in the Consent Form. Such data shall be processed, stored and transferred in accordance with the terms of our Privacy Policy and your personal data preferences as indicated during the order process and in the Consent Form.

9. Notices

9.1. All notices you give us must be sent in writing to Brighton & Hove Albion Foundation Foundation, Brighton & Hove Albion Foundation Training Ground, American Express Stadium, Falmer, East Sussex. BN1 9BL or soccerschools@bhafcfoundation.org.uk. We may give notice to you, including notice of changes to the Course, at either the email or postal address you provide to us in the order process. Notice will be deemed received and properly served immediately when sent by email or three days after the date of posting of any letter.

10. Transfer of rights and obligations

10.1We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

11. Waiver

11.1.If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

12. Severability

12.1.Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

13. Governing law and jurisdiction

13.1. These Terms and your order shall be governed by and interpreted in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.

For any Safeguarding Children concerns or issues, please contact:

Brighton & Hove Albion Foundation Football Club Children’s Services Officer
John Smith
Brighton & Hove Albion Foundation Training Ground,
American Express Stadium
Falmer
East Sussex
BN1 9BL
safeguarding@bhafcfoundation.org.uk

Brighton & Hove Albion Foundation Football Club Foundation registered in England and registered office at Brighton & Hove Albion Foundation Training Ground, American Express Stadium, Falmer, East Sussex BN1 9BL.

Nuts

Brighton & Hove Albion Foundation operates a ‘nut free environment’ for all its sessions.

Whilst we cannot completely eradicate the risk of exposure to nuts we will do our utmost to reduce the risk for those who are allergic.

Therefore, if a packed lunch is required (such as at a Soccer School) we request you do not include any items displaying the following on their packaging:

This product contains nuts.
Not suitable for nut allergy sufferers.
This product may contain traces of nuts.

Products such as peanut butter, Nutella, nut food bars, sesame seed products and anything else containing nuts should not be consumed at an Brighton & Hove Albion Foundation session.

Please also ensure you have notified us of any allergies your child may have at the point of booking or registration.

Financial support available

Brighton & Hove Albion Foundation believes that our fees should not present a barrier to participants who are able to benefit from the opportunities that we offer. We therefore hold back a small percentage of places at Brighton & Hove Albion Soccer Schools for individuals in greater need who require financial assistance to attend the sessions. To request support please complete the following form: financial support form.